FREQUENTLY ASKED QUESTIONS
Here are answers to some common questions.
Are you pet friendly?
Unfortunately pets are not allowed.
Do you do meals or catering?
Yes we serve a full breakfast in our communal area as well as dinner on request.
What are your check-in/out hours?
Check-in from 14:00 pm
Check-out 10:00 am
What is included in the accommodation rates?
Our units are fully equipped with a kitchenette and gas braai. Linen and towels are provided.
All cabins are fully Self-Catering.
Coffee, tea, milk, and sugar are provided for one complimentary cup per day.
What should I pack?
Our summers can be warm with cooler nights, so always pack a pull over, our winters are fresh to chilly. We some times have 4 seasons in one day, no matter the season.
Can I get a refund?
A minimum 50% deposit is required within 24 hours to secure a booking with proof thereof.
Final settlement to be paid 3 days prior to arrival by EFT.
Cancellation 0 – 7 days before the date of arrival, or no-show – guest forfeits 100% of the payment received – refer to NCPA No.68 – 2008 – Sec 17.
Cancellation 15 – 28 days before the date of arrival – guest forfeits 75% of the payment received.
Only 2 reservation change of dates is permitted.
No refunds for premature departures.
Rates are subject to change without notice.